Patient Feedback – The Friends and Family Test

We encourage all service users to tell us about the service they have received from us.  This is called the Friends and Family Test.  You can send us your feedback here: https://forms.gle/MTSDbr2rd6gsTFU89


We share your feedback with our teams each month and have quarterly reviews so we can see what’s working well and where we can improve.

Latest results
Below are the percentage of responders who rated our services as good or very good during March 2023:

Shadsworth Surgery 88.8%

Lambeth Street Surgery 87.9%

Rhyddings Surgery 95.6%

Bentham Road Health Centre 87.9%