How to See the Doctors or Nurses?
All surgeries are ran on a pre-booked Appointment basis. We aim for our patients to be seem by the most appropriate service at an appropriate time.
To enable us to provide this service, the receptionist will need to ask you for some details when requesting your appointment.
Please note, one patient per appointment. If you have several problems, please ask for more than one appointment. It is better to see one doctor consistently, although at times you may need to see a doctor other than your usual one.
Children under 16 years of age should usually be accompanied by a responsible adult, although confidential contraceptive services are available for 14-16 year olds, who may attend alone for this purpose.
Speaking to the Doctor by Telephone
It is usually possible to speak to the doctor, but this is at different times each day. The receptionist will arrange this for you but she may need to ask for some details in order to help you.
Please try to save time by only requesting home visits if you are too ill to come to the surgery. Please ring before 10.30am and give the receptionist as much information as possible. This helps to make sure that the most urgent visits are made first.
Results of Tests
Getting your test results
Please allow 3 days for urine tests, a week for most blood tests and 6-8 weeks for smears for us to receive and review results from a test.
Follow-ups after tests
Please allow up to 5 working days from us receiving your results for us to contact you regarding anything requiring further action.
We will not contact you if your result requires no action.
Help for Obesity
The practice nurses offer a regular weighing service. There are several people who are successfully losing weight this way.
We can also offer a referral to “Healthwise”, which offers assessments and sessions at a local gym supported by a Fitness for Life Instructor.
Come and get regular check ups with the asthma nurse. Four of our nurses have the Asthma Diploma, and they are very keen to help you look after your asthma as well as possible.
Cardiovascular Disease Clinic
We have started nurse-run clinics for all those that we know have heart disease, circulation problems, or have had a stroke. If you are on the right tablets, they could save your life! The people who come really appreciate the clinic, so do come when you are sent for – or let us know if you think you should be coming to the clinic.