The Friends and Family Test
From 1 December 2014, when you visit the surgery you will be asked about whether or not you would recommend our surgery to your family and friends, if they need similar treatment or care.
When you visit our GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:
“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”
You will be asked to choose one of six options, ranging from ‘extremely likely’ to ‘extremely unlikely’.
You will also be invited to tell us:
What would make your visit better?
Your response is anonymous and you will be able to post your response in a suggest box in our GP practice reception on your way out of the surgery.
If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.
You can also fill out the Friends & Family Test using the online form below.